Personal information you disclose to us

1.1 Personal Data:

We collect personal information (“personal data”) provided by individuals, including personal identifiers such as full name, contact number, email address, and address, as well as any information submitted through our tools or similar channels.

Personal data may be acquired through the user's voluntary submission or, in the case of Usage Data, automatically during the user's interaction with the Website. All data requested by the Website is mandatory, unless otherwise specified; failure to provide this data may result on the Website being unable to provide its services. When the Website expressly states that particular data is not mandatory, users are permitted to omit that data without affecting the functionality or accessibility of the service. It is recommended that users who have any uncertainty regarding the necessary personal data reach out to the Owner. Personal data of third parties that users obtain, publish, or share on the website is the responsibility of the user, who must also confirm that the user has the consent of the third party to provide the information to the owner.

This data pertains to the device and usage information and doesn't represent your identity. It includes details such as your IP address, browser, device characteristics, language traits, operating system, referring URLs, and country location. This information is primarily necessary for maintaining and managing the security and operation of our Website, as well as for internal analytics and reporting purposes.

1.2 Credentials:

We gather and store login credentials such as passwords, password hints, and relevant security information utilized for account access and authentication purposes.

1.3 Payment information:

Upon registration on our Site, it is necessary to provide payment information such as credit or debit card details, name, and billing address to facilitate the purchase of our services. Rest assured that this information remains confidential and is solely associated with your account once you have signed in as a registered user.

1.4 Social Media Login Data:

As part of our registration process, we may provide the option to sign up via your social media account, including Facebook, Google, or other services. By opting for this method, we may collect specific information stored on these platforms, such as your public profile, friend list, follower information, photographs, email address, date of birth, work and education history, interests, city, website, and personal description.

1.5 Log and Usage Data:

The collection of service-related, diagnostic, usage, and performance data is an automatic process that occurs when accessing or utilizing our Site, and which we record in log files. Our records may contain data related to your interaction with our platform, which includes your IP address, device specifications, browser preferences and configurations, and details of your activity on our Site (including the dates and times of your usage, pages viewed, files accessed, and the specific features you utilize). Additionally, we may gather device event information, such as system activity, error reports (also known as "crash dumps"), and hardware settings.

1.6 Geolocation Data:

Our website gathers location data, such as the location of your device, which can be either precise or imprecise. The amount of data collected depends on the device you use and its settings to access our site. We may obtain geolocation data through technologies like GPS that provide us with your current location based on your IP address. If you wish to opt-out of providing this information, you can either refuse access or disable your device's location setting. Please note that opting out may limit your access to certain services.

Information collected from other sources:

We may obtain information about you from third-party sources when you register with us using your social media account. This may include your email address, first and last name, and login credentials from third-party services.

Through our website, we use and manage your information for the reasons and on the legal basis described below.

2.1 To enhance the account creation and login process:

We use the information you may have permitted us to collect from the third-party social media accounts (such as your Facebook or Google account) linked to your account with us to make the account creation and login process easier for the performance of the contract. It is done to encourage the creation and management of accounts more efficiently.

2.2 To engage in promotional and marketing communication with you:

We gather the information you provide for marketing purposes as our legitimate interest. You have the choice to unsubscribe from receiving marketing emails at any time. We will only forward information about our partners with your explicit consent.

2.3 To supply you with our Services:

As part of our services, we want to improve how quickly we can answer your questions and requests. This means providing customer support to handle any orders you make for Services, answering any questions you have about your account or profile on our Site, running contests, sweepstakes, or promotions, and letting you know when our terms, conditions, and policies have changed. We may also use your information to provide details about our products, services, and new features. Additionally, we may request your feedback and contact you regarding your usage of our Services.

2.4 To enable interaction between users:

We may employ your data to facilitate user-to-user interactions.

2.5 To manage user accounts:

We might use the information you give us to manage your user account and avoid any issues that might come up.

2.6 To collect testimonials:

Our Website may display testimonials containing information our users provide. We will ask for your permission to use your name and testimonial before we post any testimonials. If you wish to modify or remove your testimonial, please contact us at [email protected], providing your name, the location of the testimonial, and your contact details.

2.7 Provide you with targeted advertising:

We try to give you targeted advertising by using the information you give us to show you content and ads (with the help of third parties) relevant to your interests and/or location. We may also analyze the effectiveness of such advertising to enhance our Services. This is a genuine business interest of ours.

2.8 Conduct prize draws and competitions:

When you say you want to enter a contest or prize draw, we may use your information to run the contest or prize draw.

2.9 To solicit Feedback:

We may use your information to solicit feedback regarding your use of our Services.

2.10 To safeguard our Services:

We may use your information to maintain the safety and security of our Services (for example, monitoring and preventing fraud).

2.11 To fulfill legal requirements and avoid damage:

If we get a legal request, we might have to look at the information we have to determine what to do. Such action is undertaken in our lawful interest.

2.12 To provide location-based services:

We have a reason to offer location-specific services to people who use a mobile device to access our website, and we can do so.

2.13 For additional Business Purposes:

We reserve the right to utilize your data for other business-related purposes, as it falls within our legitimate interest. These purposes include analyzing data, finding patterns of use, figuring out how well our marketing campaigns are working, and how to improve our Services, marketing strategies, and overall experience. It is worth noting that we may use and retain this data in an anonymous format, which excludes personal data and does not link back to individual end-users.

Processing methods

The Company takes reasonable precautions to prevent unauthorized access, disclosure, modification, or destruction of personal data. Personal data is processed using computers and/or IT-enabled tools, in accordance with specific organizational procedures and modes that are strictly related to the aforementioned purposes. In addition to the Owner, the personal data may in some cases be accessible to certain types of persons in charge, involved with the operation of the Website (administration, sales, advertising, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, by the Company as Data Processors. The Company may be contacted at any time for an up-to-date list of these parties.

Legal basis of processing

If one of the following conditions is met, the Owner may process Users' personal data:

• Users' consent has been granted for one or more specific purposes. Note: Under certain laws, the Owner may be permitted to process personal data until the User objects ("opt-out") to such processing, without having to rely on consent or any of the following legal bases. This is not the case, however, whenever the processing of personal data is subject to European data protection law;
• Provision of Data is necessary for the proper functioning of an agreement with the User and/or for any pre-contractual obligations thereof;
• Processing is necessary for compliance with a legal obligation to which the Owner is subject;
• Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner.

We only give out your information with your permission to follow the law, improve the quality of our Services, protect your rights, or do what the law says we have to do. We may share your data on the basis listed below:

3.1 Consent:

Your data can be utilized for specific purposes if you have provided your consent to do so.

3.2 Legitimate purposes:

We may use your information when it is imperative to do so that we can meet our legal business interests.

We can reveal your information if there is a legal obligation to do so to adhere to relevant laws.

3.3 Performance of a contract:

In the event of reaching an agreement with you, it may be necessary to handle your information to administer the contract's stipulations.

3.4 Vital Interests:

We can share your information to stop fraud, violations of our policies, illegal behavior, or situations that could put other people's safety at risk.

3.5 Business Transfers:

We can discuss your information during talks about a merger, the sale of company assets, financing, or the transfer of part or all of our business to another company.

3.6 Vendors, Consultants, and Other Third Parties:

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. For instance, these services could include processing payments, analyzing data, sending emails, hosting services, customer service, and marketing. Selected third parties may be allowed to use tracking technology on the Services to collect data about how you interact with the Services over time. This data can be used for many things, like analyzing and keeping track of data, finding out how popular certain content is, and getting a better idea of what's happening online. We may also tell third parties about your information if we find something we think is illegal, fraudulent, or could be a security risk. Except as stated in this Policy, we do not share any of your information with third parties for their promotional purposes. Our data processors have contracts with us and have been instructed to store your data securely and use it solely for the specified purpose. This means they cannot utilize your information without our consent, and the information will not be shared with any organization apart from us. Also, they are in charge of keeping your information safe, storing it on our behalf, and keeping it for the right amount of time.

The following purposes and services require the collection of information:

Web and Mobile Analytics:
Google Analytics
Google Ads

Website Testing:
Hotjar
Mailgun

A "cookie" refers to a small quantity of data downloaded onto your device or computer as you access our Site. We use different kinds of cookies, such as functional, performance, advertising, and social media or content cookies. These cookies enhance your browsing experience by enabling the Site to recollect your preferences and actions, such as login credentials and region selections. As a result, you won't have to re-enter such information every time you revisit the Site or navigate between pages. Moreover, cookies offer insights into how people use the Site, including whether it's their first visit or if they are frequent users.

We use the following cookies to optimize your experience on our Site and to provide our services:

We retain the personal data for a reasonable period to gather information and meet our legal obligations unless the law or a valid court order permits us to do otherwise. If your information, content, or account breaches our terms and conditions or any relevant policies, we reserve the right to remove them.

When we no longer have a valid business reason to process your data, we delete it or make it anonymous. If deletion is not feasible, such as if your personal information is stored in backup archives, we will store and isolate it safely to prevent additional processing until we can delete it securely.

As long as we have your permission to process your data, we will keep doing it until you tell us to stop.

We have put in place the right technical and organizational security measures to keep any personal information we handle safe. Nevertheless, please be aware that we cannot assure the total security of the internet. Despite our efforts to protect your information, any data transmission to and from our Services is done at your own risk. It is advisable to access our Services within a secure environment.

By the legislation of certain jurisdictions, you may be entitled to request access to the personal data we collected from you, amend such information, or delete it in specific situations. To request a review, update, or removal of your personal information, kindly submit a request by emailing [email protected]. We shall respond to your request within the legally prescribed timeframe.

Data protection laws give people specific rights in places like the European Economic Area. These rights include the right (i) to ask for access to and a copy of their personal information, (ii) to ask for their personal information to be changed or deleted, (iii) to ask for their personal information to be handled less, and (iv) if possible, to transfer their personal information. Also, people may have the right to question how their personal information is used in certain situations. To make such a request, please submit a request by clicking here or emailing us at [email protected] or using the contact details provided on the Site. Before giving you access to your data, you will be asked for some basic information to ensure you are who you say you are and protect your privacy. If you do not provide this information, it will affect our ability to provide the information requested promptly. GDPR provides us the right to refuse and/or charge a fee for requests that are found to be manifestly unfounded or excessive. We will consider and act upon any request per applicable data protection laws.

If we rely on your consent to process your information, you can withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal. If you have questions or comments about your privacy rights, you may email us at [email protected].

Account Information

If, at any point in time, you wish to review or modify the information stored in your account or terminate your account, you can do the following:

• Log into your account settings and update your user account.
• Contact us using the contact information provided.

After receiving your request to end your account, we will initiate the deactivation process. Still, we may keep some information in our records to prevent fraud, fix technical problems, help with questions, enforce our Terms of Service, and/or meet legal requirements.

Cookies and similar technologies: Most web browsers are configured to accept cookies automatically. However, modifying your browser settings to remove or decline cookies is possible. It should be noted that if you choose to remove or reject cookies, certain functions or services on our Services may be impacted. To opt out of interest-based advertising by advertisers on our Services, please visit the link: https://www.aboutads.info/choices/.

Opting out of email marketing: If you wish to stop receiving marketing emails from us, you can opt out anytime. You can do this by contacting us with the information below or clicking on the unsubscribe link in our emails. Once you have unsubscribed, you will no longer receive our marketing emails. However, it's important to note that we may still need to send you service-related emails required for your account's administration and use. To otherwise opt-out, you may:

• Note your preferences when you register an account with the site.
• Access your account settings and update your preferences.
• Contact us using our contact information on the Site.

GDPR
If you reside in the EEA, you are entitled to access your Personal Information that we have on record, request for it to be transferred to a new service, and request corrections, updates, or erasure of your Personal Information. To avail of these rights, kindly contact us.

CCPA
If you reside in California, you are entitled to exercise the "Right to Know" by accessing the Personal Information we possess about you, transferring it to a new service, and requesting editing, updating, or removal of your Personal Information. To avail yourself of these rights, please use the contact information below to contact us.

For more information about our privacy practices or if you have questions, please contact us by e-mail at: [email protected].